HVAC Company in Burnaby, BC

Dealing with HVAC Issues? Get Reliable Help Fast!

Struggling with a defective HVAC system in your home or business can mean discomfort and high utility bills, especially when the weather turns unpredictable. Don't let a small issue snowball; address it quickly with our expert service. Contact Northwind Heating, Cooling & Fireplace Showroom today to schedule a diagnostic visit or discuss financing options for a new system.

1. Immediate availability: We offer rapid response times for emergency repairs and scheduled maintenance to restore your comfort without delay.
2. Certified, experienced technicians: Our team consists of fully licensed professionals dedicated to providing top-quality service on every job.
3. Competitive pricing: Expect clear, upfront costs with no hidden fees, so you know exactly what you are paying for before work begins.

Rest easy with our licensed service; backed by a satisfaction guarantee and available financing options.

Immediate Relief for Your HVAC Problems

When your heating or cooling system fails, the impact on your indoor environment is immediate. In Burnaby and the surrounding metropolitan areas of British Columbia, the climate demands a reliable system. Winters often hover between 0°C and 3°C, making a functional furnace a safety necessity, not just a luxury. Conversely, summers are becoming increasingly intense, with temperatures frequently reaching 22°C to 26°C or higher. A malfunction during these peak seasons disrupts your daily life and can lead to property damage, such as frozen pipes in winter or humidity-related mold growth in summer.

We understand that homeowners require a service provider who can diagnose complex thermal issues accurately. You do not need a sales pitch when your heat pump freezes or your AC compressor stalls; you need a technical solution. Our approach focuses on identifying the root cause of the breakdown rather than offering a temporary patch. Whether it is a pilot light that refuses to stay lit, a blower motor that has seized, or a refrigerant leak compromising your air quality, professional intervention restores order to your home infrastructure.

Today’s HVAC Services: What We Offer

Modern HVAC service goes beyond simple filter changes. We provide comprehensive solutions designed to address the full lifecycle of your heating and cooling equipment. When you book a service appointment, you gain access to a suite of diagnostic and repair capabilities meant to extend the life of your unit and improve energy efficiency; view our service agreement.

Advanced Diagnostics and Troubleshooting:

We utilize industrial-grade diagnostic tools to read system error codes and test electrical components. This includes checking voltage, amperage, and checking for loose connections that could cause intermittent failures. We pinpoint issues within the thermostat, control board, or limit switches that are often missed during visual inspections.

Heating System Repair and Maintenance:

Our technicians work on natural gas furnaces, electric furnaces, and heat pumps. Services include cleaning flame sensors, inspecting heat exchangers for dangerous cracks (which can leak carbon monoxide), and calibrating gas valves for optimal burn efficiency. For heat pumps, we ensure the reversing valve is functioning correctly to switch seamless between heating and cooling modes.

Air Conditioning and Cooling Services:

We handle everything from condenser coil cleaning to refrigerant charge adjustments. If your system is blowing warm air, we check for leaks in the line set and repair them before recharging the system. We also clear clogged condensate drain lines, which is a common cause of water damage in homes during the cooling season.

Air Quality and Ventilation:

A comfortable home also requires clean air. We inspect ductwork for leaks that bleed energy and allow contaminants to enter the airstream. We can also integrate humidifiers, dehumidifiers, and advanced filtration systems directly into your existing HVAC infrastructure to manage indoor humidity levels and reduce allergens.

Our Smooth and Efficient HVAC Installation Process

Replacing a heating or cooling system is a significant construction project within your home. We have refined our installation method to ensure the process is efficient, code-compliant, and minimally invasive to your daily routine. We do not skip steps; we adhere to manufacturer specifications to ensure your warranty remains valid.

Load Calculation and Sizing:

First, we perform a detailed load calculation. We do not simply install the same size unit that was there before. We analyze your home’s square footage, insulation levels, window orientation, and local Burnaby climate data to determine the exact BTU capacity required. This prevents "short cycling" caused by oversized units and the inability to reach target temperatures caused by undersized units.

Site Preparation and Removal:

Next, our team protects your flooring and property before beginning work. We safely disconnect gas lines, electrical wiring, and venting associated with the old unit. The existing equipment is removed and disposed of in an environmentally responsible manner, ensuring all refrigerants are recovered according to environmental regulations.

System Installation:

Then, we position the new equipment. This involves leveling the furnace or air handler and setting the outdoor condenser on a stable pad. We fabricate or modify the sheet metal plenum to create an airtight seal with your existing ductwork. Gas lines are reconnected and pressure-tested to ensure there are no leaks. High-voltage and low-voltage wiring is installed and secured.

Testing and Commissioning:

After physical installation, we initiate the commissioning phase. We fire up the system and measure static pressure, temperature rise (for heating), and subcooling/superheat (for cooling) to verify the system is running at peak efficiency. We also verify that the thermostat is communicating correctly with the new equipment.

Final Walkthrough:

Finally, we walk you through the operation of your new system. We show you how to change filters, how to program your thermostat, and discuss maintenance requirements. You receive all documentation, warranty papers, and permits before we leave the site.

Deciding Between HVAC Repair and Replacement

One of the most difficult decisions for a homeowner is knowing when to stop repairing an aging unit and invest in a new one. Northwind Heating, Cooling & Fireplace Showroom provides honest assessments to help you make this financial decision based on data and equipment condition, not just age.

The 50% Rule:

A general industry standard is the 50% rule. If the cost of the repair approaches 50% of the value of a new system, replacement is usually the smarter financial move. Investing heavily in an old unit often results in diminishing returns, as other components are likely to fail soon after.

Equipment Age and Reliability:

Furnaces typically last 15 to 20 years, while air conditioners and heat pumps last 10 to 15 years. If your equipment is within this age range and requires frequent repairs, it is nearing the end of its service life. Newer models offer significantly higher efficiency ratings (AFUE for heating and SEER2 for cooling), which can lower monthly utility bills enough to offset the installation cost over time.

Comfort and Performance Issues:

If your system struggles to maintain the set temperature on extreme weather days, or if some rooms are significantly hotter or colder than others, the system may be losing compression or airflow capacity. Loud banging noises or persistent odors are also signs of critical mechanical decline that often necessitate replacement.

Refrigerant Type:

Older air conditioners often use R-22 refrigerant, which has been phased out due to environmental regulations. If your R-22 unit develops a leak, the cost of the refrigerant alone can be astronomical. Upgrading to a modern system that uses eco-friendly refrigerant is often the only viable option in these cases.

Navigating Local HVAC Regulations and Seasonal Tips

Operating in British Columbia requires adherence to specific codes and an understanding of the local environment. Compliance is not optional; it ensures the safety of your family and the legality of your home improvements.

Permits and Safety Codes:

In Burnaby and surrounding municipalities, replacing a gas furnace or installing a new gas line requires a gas permit. Similarly, installing a new air conditioning unit or heat pump often triggers the need for an electrical permit. We handle the administrative burden of pulling these permits and scheduling the required municipal inspections. This guarantees that your installation meets the stringent safety standards set by Technical Safety BC.

Rebate Programs:

BC offers various energy efficiency rebate programs, such as CleanBC, for homeowners who switch from fossil fuel heating to electric heat pumps or upgrade to high-efficiency natural gas appliances. We help you understand which equipment qualifies for these rebates so you can maximize your return on investment.

Seasonal Maintenance Strategy:

Given the wet winters, moisture management is key. We recommend checking your furnace intake and exhaust pipes periodically to ensure they are not blocked by snow or debris, which can cause the system to shut down. For the increasingly hot summers, we advise scheduling AC maintenance in early spring. This proactive step ensures your capacitor and contactor are in good condition before the first heatwave hits, preventing mid-summer breakdowns when service demand is highest.

Why Choose Us? Our Proven Track Record

Choosing a contractor for your heating and cooling needs is a decision based on trust and technical capability. We differentiate ourselves through our commitment to technical excellence and customer transparency. Our technicians are not commission-based salespeople; they are skilled tradespeople focused on fixing your problem.

Licensed and Qualified:

We hold all necessary trade licenses for gas fitting, refrigeration, and electrical work required for HVAC installations. Our team undergoes regular training to stay updated on the latest heat pump technologies and high-efficiency furnace systems.

Transparent Communication:

We explain the "why" behind every repair or replacement recommendation. You will never be pressured into a service you do not need. We provide detailed quotes that outline labor, parts, and permit fees clearly.

Local Expertise:

We know the specific challenges of homes in this region, from sizing units for older homes with varying insulation levels to navigating the specific bylaws regarding heat pump noise placement.

Call Us Now

Your comfort and safety are paramount. Whether you are facing a complete system breakdown in the dead of winter or looking to upgrade your cooling capacity before summer arrives, we are ready to assist. Don't wait for a total system failure, secure your comfort today. Contact us now to schedule your service or consultation.